This year we will be hosting Breakfast with Santa in our Wickentree Restaurant.

Due to changes within the business over the past few years we have decided that there will be no Dinner with Santa or Grotto Events this year. However, we are delighted to advise that we will continue to run our extremely popular and fabulous Breakfast with Santa Events in the Wickentree Restaurant. Please refer to our website for further details.

All tickets will be sold via the Housing Units website, https://www.housingunits.co.uk/

All tickets will go on Sale on Thursday 5th September at 10am, to coincide with the start of the Autumn Sale on the HU website.

By purchasing online, we can immediately deliver tickets to you via email.

Please ask a friend or family member who has got internet access to help book tickets for the experience on your behalf. By booking online, you will enjoy an enhanced experience.

Regrettably, this is not possible. Please purchase your tickets on the Housing Units website.

Breakfast with Santa tickets can be purchased using all major Credit and Debit cards (American Express is not accepted). You can also make payment by PayPal.

Our website employs state of the art encryption technology. We guarantee that no customer’s account details are stored once a purchase has been made.
 

The Breakfast with Santa events are limited to 35 child places each session. These always sell out and so it is extremely unlikely there will be any places available if the tickets are not booked online.

Breakfast with Santa – child £29.95, adult £29.95

Again, full details are on our website, but for information:

At Breakfast with Santa, children are personally met by Santa and given a gift. Children will be served a ‘Festive Breakfast Stand’, comprising a mini sausage sandwich with ketchup dip, festive toast with jam and butter, cereal and milk, fruit pot dessert and a children’s soft drink. Adults will also enjoy a cooked breakfast consisting of scrambled free range eggs, dry cured bacon, Wickentree sausages, baked beans, hash brown, tomatoes and toast with festive brownies to finish. Adults will also receive a hot drink plus a glass of Bucks Fizz on arrival.

Yes. To ensure our younger guests have a truly enjoyable experience, there are only 35 child places available for each session. There is no limit to the number of adults that can accompany each child attending each session

You can make any of these requests as part of the online booking process. We will always try to meet any special requests if given sufficient notice, but regret that we can not always guarantee to fulfil every request.

All details can be found on our website from the launch date, and will also be detailed in our in-store point of sale.

On completion of your order, you will be emailed a digital ticket containing a barcode and booking reference number. This should be printed out, kept safe and brought along to the start of the event.

No problem! Simply make a note of the 8 digit Booking Reference Number and bring it with you, or alternatively keep a copy of your booking confirmation email on your mobile phone and show this on arrival.

Again, no problem. The person who made the booking can simply attend the event and bring ID.

Yes! Most customers will normally be able to find their original e-mail issued when the purchase was made so they can re-print their own ticket. However, in the very few cases where this may not be possible, please contact us via e-mail to enquiries@housingunits.co.uk within 48 hours of the start of their event, and we can re-send your ticket.

In the event of a lost ticket, if you are concerned it might be found and used by someone else, please send us an e-mail to enquiries@housingunits.co.uk and a ticket can be re-issued.

You can cancel a booking and receive a full refund, within 72 hours of the start of the session you have booked. If you wish to cancel a booking, please contact us at enquiries@housingunits.co.uk.

Any customer wishing to change their booking details should contact us at enquiries@housingunits.co.uk.

In the case of children, simply purchase another ticket for the date, time and event you desire, subject to there being spaces available.
For adults, you can’t book an adult without a child so you will need to contact us directly to amend booking.

We welcome group bookings, but these need to be booked online to secure the time slots you need.

We request that customers arrive 5 minutes before their allotted time slot.

If you are more than 15 minutes late we cannot guarantee entry and cannot guarantee re-booking as all of our events are likely to be sold out.

Please send us an e-mail to enquiries@housingunits.co.uk and we will try our very best to help.